Guest Experience

Share your experience at Willows Motel! We value your feedback on TripAdvisor or Google Reviews.

Guest Experiences !

At Willows Motel, we take great pride in delivering exceptional service and crafting memorable experiences for our guests. Our dedicated team goes above and beyond to ensure every guest feels welcome, comfortable, and valued. Whether you're here for business or leisure, we strive to make your stay a highlight of your trip.

But don’t just take our word for it—see what our customers are saying about us on TripAdvisor.

star rating  Awesome Stay  - Excellent Stay

Great little place in a perfect location. The rooms are comfortable with nice touches like a big screen tv, soft bed, wifi, and strong heater, etc.... read more

VNorth
March 1, 2024

star rating  Good price, comfortable, clean room  - The hotel is very family-friendly. Room is clean and warm, furniture and lamps are of antique style, towels are thick and fluffy, everything works in the room (fridge, light... read more

Scarlett D
March 1, 2024

star rating  excellent as usual  - I stayed in Willows Motel before and it never disappoints. Staff is very friendly and helpful, checking in and out is hassle free and facilities are great, rooms are clean... read more

Jana D
January 1, 2024

Here’s what our customers are saying about us on Google Reviews:

Willows Motel
4.5
Based on 221 reviews
powered by Google
Samuel HowardSamuel Howard
20:57 07 Apr 24
Peter VasilPeter Vasil
14:59 01 Apr 24
Willows has long been a 'Go-To' spot whenever returning to the Berkshires as a former MCLA (North Adams State) mens basketball Alum '85. Conveniently located where you can have the best of Williamstown as well as the short travel distance to North Adams, the hospitality is gracious, welcoming and on point in providing cozy, clean and comfortable rooms. I look forward to returning soon.
Nelson OgertNelson Ogert
10:51 17 Mar 24
Really nice room comfortable bed
Scarlett DuScarlett Du
18:55 12 Mar 24
The hotel is very family friendly. Room is clean and warm, furniture and lamps are of antique style, towels are thick and fluffy, everything works in the room (fridge, light switches, window). Near downtown, safe, good location. Paul is the owner, very friendly and welcoming. Good price also.
Robby WallaceRobby Wallace
19:14 09 Feb 24
Alex WellsAlex Wells
12:43 21 Jan 24
Our host was incredibly kind, the beds were comfortable, the rooms were clean, and the fresh breakfast was probably the nicest I’ve seen in any motel anywhere. The price was also amazing for what we received.
Balbir Singh BhanBalbir Singh Bhan
03:27 30 Sep 23
The owner of the Motel is very cooperative, polite, gentle & enthusiastic. I am From India, I visited many places with family in USA & stayed in many Hotels & Motels but I feel much better in this Motel . In breakfast there are so many fruits , tea , coffee & other dishes . It was complete & organic food. I am totally satisfied, thanks to owners & management team .
Anne MccartyAnne Mccarty
16:09 15 Aug 23
I am usually not a fan of motels,however I wouldn't hesitate to recommend this one. We booked last minute as this was the only one we could find with a vacancy. The room was clean, spacious enough, with a fridge and microwave, sitting area, and desk. Clean bathroom with plenty of fluffy towels. Free wifi, cable TV. The breakfast is one for the champion, with healthy options (juices and hot drinks, selection of fresh fruits and nuts, yogurts, cereals, bagels and bread, and topping.) There are plenty of picnic tables , chairs, and umbrellas allowing you to enjoy sunny days . Pool in the back... Mostly, the owners are very welcoming, friendly,and helpful ...Great experience!
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Share Your Experience

We appreciate hearing from our guests and value your feedback. If you've had the pleasure of staying with us, we invite you to share your experience by leaving a review on TripAdvisor or Google Reviews. Thank you for choosing Willows Motel, and we look forward to welcoming you back soon!